Accessibility Policy

Overview

Policy
The City of Sapporo is working to maintain and improve the accessibility of its website, with the aim of creating a website that is easy to understand and use for everyone, regardless of age or disability. In order to ensure, maintain and improve accessibility, the City of Sapporo website is working to comply with WCAG2.2

1. Scope
This applies to the pages under the Sapporo City Foreign Company Attraction English Website (https://sapporo-step.global/).

2. Exceptions
The following are not covered, as it is difficult to make the necessary modifications.

  1. Content for which there is no data for modification (cannot be modified)
  2. Some images created in the past
  3. Services provided by external parties and accompanying content
  4. Content in PDF, Excel, Word and PPT formats - In principle, when newly posting content, we will try to include a text summary on the website and post it as an attached file.

3. Target achievement level
Level AA compliant

4. Date of assessment
12th February 2025 to 17th March 2025

5. Compliance status
Level A compliant. The full details can be found here (Evaluation Certificate, PDF).

6. Main issues currently identified

  • In some cases, the alternative text for images is not appropriate, and the information conveyed by the images is not properly conveyed to users of screen reading software, etc.
  • In some cases, the contrast between the color of the text and the background is not sufficient.